If a bomb goes off in any Concorde hotel within APAC, Mr Karl Miur, GM of Concorde Hotel Singapore, will be one of the first people to know. This is as the crisis room at Concorde Hotel Singapore has recently been upgraded, and now serves as a central command centre integrated with its three other hotels in the region. It features live video feeds from Concorde hotels in other countries, allowing the one in Singapore to act as tactical headquarters. Concorde won an award from SPF and SCDF for this new command centre, which is also equipped with crisis-ready equipment such as protective vests and helmets, bomb blankets, and Automated External Defibrillator units. Concorde spent about $200,000 to set up the crisis room in 2012, and will spend more than $55,000 this year to upgrade its equipment. This includes replacing its 104 surveillance cameras with higher-resolution models and installing more new ones outside the building.... Continue Reading