Recent announcements about the rising cost of running public transport systems and how heavily they are subsidised have caused distress and indignation among commuters I know. They seem to imply commuters should be grateful for the current transport system despite the train faults, delays and the massive crowds at major stations. And now there is talk of a fare increase. In itself, that seems fair so as to ensure that public transport is not perennially running a deficit. But commuters already pay for the transport system indirectly as their taxes go towards the subsidies. So if they eventually have to bear the full fare, they may also demand the full measure of service. When buses and trains are delayed, there should be prompt reports and real-time updates. Commuters do not just want to know why it happened but also that it is being fixed and, most importantly, regardless of the delays or breakdowns, that they would get to work on time. Time is money and transport companies seeking fare increases should be prepared to provide better service.... Continue Reading