Topic of Interest: #CEA (153 Articles Found)

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More safeguards needed for tenants’ rental deposits

There are system loopholes in tenancy practices in the residential property market, in particular the protection of tenants’ rental deposits. My landlord collaborated with his agent to hold back and unfairly deduct from my deposit after my tenancy…

Property agents must give clients accurate, unbiased advice

When advising clients on property purchases, real estate salespersons – also known as property agents – must give accurate and unbiased advice taking into account the interests of their clients, including relevant factors such as affordability, said MND…

Reconsider limit of 8 people a day per home for property viewings

CEA published an advisory on Mon to strictly enforce an eight-persons-a-day policy for house viewing with effect from the next day. While I understand the need to do this to comply with the new requirements to counter the…

Scare tactics to lure property investors come under fire

The Singapore authorities have criticised the “irresponsible” actions of some property investment educators and real estate agents who use scare tactics to attract customers to their investment courses. In particular, these people have been flagged for actively pushing…

Property agent jailed for bribing witness in husband’s trial, giving illegal loans to client

After her husband was hauled to court for giving illegal loans to borrowers including a client of hers, a property agent bribed her client to give a false statement for her husband’s trial. Sally Lai Guek Ling, 45,…

New guide to standardise property agent ratings across the industry

Online ratings of property agents will now be standardised across the real estate industry in Singapore following the launch of a new guide by CEA. Currently, real estate agencies determine the standards for consumer ratings but the guide…

Three new members to join Council for Estate Agencies (CEA)

CEA will have three new council members from 22 Oct, said MND and CEA on Wed. The three new appointed members are Lok Vi Ming, Senior Counsel and MD of LVM Law Chambers; Ong Choon Fah, CEO and…

Stricter laws, tougher penalties to curb vice trend in heartlands

Stricter laws and tougher penalties will take effect on Fri in order to stem an increasing trend of vice in the Singapore heartlands. On Thurs, MHA said that amendments to the Women’s Charter – which was passed in…

Contact tracing methods other than SafeEntry can be used at property viewings, says regulatory body

CEA has exercised flexibility by allowing property agents to use methods other than SafeEntry QR codes for contact tracing since last Wed. This comes after property agents highlighted technical difficulties that they faced in implementing SafeEntry QR codes.…

Showflat reopening a relief for developers, but new launches unlikely till July

Developers will get some reprieve this week after getting the green light to reopen sales galleries for residential projects starting Fri, although new launches aren’t expected to make their debut just yet. Launches are more likely to take…

Some estate agents not advising clients to defer physical viewings during circuit breaker

Some real estate agents have not been advising their clients to defer physical viewings during the circuit breaker period, said CEA. In response to feedback that such incidents were occurring, CEA said in an updated advisory to real…

Amended Estate Agents Act enables CEA to discipline minor breaches without disciplinary committee hearing

The government has amended the Estate Agents Act (EEA) to allow CEA to take timely disciplinary actions against errant estate agents and real estate salespersons. The changes come on the back of an industry consultation exercise that was…

High-profile agent misconduct cases belie high professional standards in real estate agencies

Two widely publicised cases of agent misconduct made news headlines last year, and threw the spotlight on the professional and ethical standards among real estate agents in Singapore. There were 19 disciplinary cases involving real estate agents in…

Property agent fined, suspended for altering documents to get more than S$55,000 in additional fees

A property agent was handed a S$27,000 fine and 10-month suspension on Mon for altering documents to get more than S$55,000 in additional fees — up to seven times more than he would have otherwise received. CEA said…

Pop-up brothels: MPs question fairness of burden on homeowners to exercise ‘reasonable diligence’

MP have voiced concerns over homeowners having to make sure – at the point of signing their lease agreements – that their tenants will not use their homes for vice activities. The feedback came as part of amendments…

Professional standards of property agents have improved, industry players say in response to criticism

The professional standards of property agents have improved over the years, industry players said following online criticism that some agents fall short when it comes to helping their clients and acting in their best interests. This comes after…

Property agent fined S$30,000, suspended 12 months over unethical bid to pocket bigger commission

A property agent was fined S$30,000 and suspended for 12 months after trying to persuade his client to buy a condominium unit at a higher price than the seller was offering so that the agent could pocket a…

Property agents must comply with relevant laws

We refer to Ms Ng Poh Leng’s letter (Protect landlords and tenants from unscrupulous real estate agents, Sept 16). CEA takes a serious view of property agents who do not act responsibly and professionally. Under CEA’s Code of…

Agents must promote clients’ interests

We thank Ms Vina Ip for her letter (Questionable property ads popping up on social media, May 3). The conduct of property agencies and agents in Singapore is governed by the Estate Agents Act and Regulations, which include…

Woman without proper licence conducted viewings, closed deal for rental room as ‘part-time property agent’

A woman who represented herself to home owners as a part-time property agent but was not licensed as one was fined $15,000 on Wed. Vanessa Thien Cai Yan, 43, was charged on Mar 13 for advertising the rental…

2,489 complaints against estate agents in past 3 years

MND Minister said in a parliamentary answer that 2,489 complaints were made against estate agents in the past 3 years – from 2016 to 2018, or an average of about 830 each year. Mr Lawrence Wong, was responding…

Property jargon of the day: Tenancy Agreement (TA)

Today we look at the term “tenancy agreement” (TA). The TA is the contract between the landlord and tenant, regarding the lease of the property. It’s a legal document that states the rights and responsibilities of both parties,…

Man fined $72,000 for illegal estate agency work

A 31-year old man was convicted in court of nine charges of conducting estate agency work without being registered as a real estate agent with CEA. Lim Ruiwen was fined a total of $72,000, in default of 27…

Over 4 in 5 consumers satisfied with property agent services: poll

Over 4 in 5 or 85% of consumers were satisfied with the services rendered by their property agents in 2018, according to CEA’s third public perception survey on the real estate agency industry. This is an increase from…

Real estate agent who engineered scheme to defraud sellers fined

A local real estate agent was fined and suspended after an elaborate scheme she engineered – in which she deceived HDB flat sellers into paying her a reward on top of her commission by misrepresenting a buyer’s offer…

Unlicensed property agent taken to court

Vanessa Thien Cai Yan, a 43-year-old Singaporean woman, has been charged in court for allegedly working as real estate agent without a licence, revealed CEA on Wed. CEA revealed that Thien’s approach was to message individuals who had…

Property agents’ track records now available online

Would-be HDB flat buyers and sellers can now find out about their property agent’s track record with the click of a button. On Fri, CEA launched the Property Agents’ Transaction Records Initiative, which publishes the records of residential…

Number of property agents increase in 2019, even as the number of firms decline

The number of licensed property agents increased 2% to 29,146 as at Jan 1, 2019 from 28,571 a year ago, according to CEA. However, the number of licensed property agencies dropped 3% to 1,229 at the start of…

Procedure property agents have to adhere to when collecting cheques

We thank Ms Ng Xian Hui for her letter (Is collecting signed blank cheques from potential home buyers proper?; Sept 18). Property agents are regulated by CEA. Under its guidelines, agents are not allowed to collect cheques from…

DirectHome cashback offer under scrutiny

A property-listing portal has come under scrutiny for offering half the commission earned by agents back to the buyers. CEA is looking into home-grown site DirectHome, after complaints from property agents alleging that the firm breaks existing rules…

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